How LawAlign software can greatly improve your company’s communication and why it is so important?
If you are finding that time and energy, which amounts to profits, are being wasted within your company due to miscommunication or lack of communication, both internally and externally, you may need to consider making some changes. Software can have a massive impact on creating a more streamlined and cohesive communication avenue for your staff and clients.
Internally
In the event your staff is relying randomly on word of mouth, IMs, emails, digital notes, paper, or post-its to communicate internally, chances are, you are experiencing chaos, along with lost messages, forgotten to-dos, and missing data. You need structure abided by all. No human being can be expected to meet their productivity potential when required to address an excessive amount of avenues of communication. It’s simply too distracting and inefficient, causing brain overload. Consider how much easier and effective it is to utilize a single avenue of communication, entry and exit.
Furthermore, productivity is decreased when staff has to yell across the office or continually beep extension lines, by interrupting everyone around the culprits. Are you the victim of an unnecessarily loud environment? If you find yourself being interrupted unnecessarily, most often the rest of the staff is also. There is a quick fix.
Externally
Most importantly, your clients expect quick, coherent and comprehensive answers to their questions. In order to comply, staff must have the capacity to easily access information, as well as have an entirely universal view of the cases and what has and has not yet been accomplished. You cannot effectively handle questions without a central location for all information, provided by all staff. Increase your standard of service and you will increase your profits by becoming more efficient and growing your clientele via referrals.
How
Consider LawAlign’s customized case management software for your firm. This will allow you to decide if you want to utilize IMs, Emails, Notes, Tasks, etc. to communicate. You can choose your primary avenue of communication within the office and reduce communication clutter. You can build a package and systematize not only communication, but also workflow, office management, finances and documents. LawAlign will centralize all of your client and case data, it will streamline communication, and it will offer one entry and exit point for everything related to your firm.
By: Andrea Rothamel
